SMS Terms

Effective and last updated: August 12, 2026 · Version 1.0

1. What the program is

The dogoboca text program covers service messages about your account and bookings: confirmations and changes to a visit, a heads-up when your sitter is on the way, a note when a visit report is ready, and urgent attempts to reach you about a visit in progress - for example, when a sitter cannot get in at the door.

We do not send marketing or promotional texts under these terms, and providing a number is not a condition of buying anything from us.

2. How you opt in

You opt in by giving us your mobile number - in a request form, while booking, or in your account settings - where a note next to the field points to these terms. We keep a record of when and where the number was added.

3. Frequency and rates

Message frequency varies with your bookings: an active week may bring several texts, a quiet month none. Message and data rates may apply - they are set by your carrier, not by us.

4. How to stop

Reply STOP to any message and texting ends; one final message confirms the opt-out. Email and your account keep working as before - stopping texts never affects your bookings. You can also switch texting off by emailing [email protected].

5. Help

Reply HELP to any message, email [email protected], or call (754) 444-0758. A person reads these, not a bot.

6. Your number stays with us

Mobile numbers and text-messaging consent are never sold and never shared with third parties or affiliates for their marketing or promotional purposes. The full picture of what we collect and why is in the Privacy Policy.

7. Carriers

Wireless carriers are not liable for delayed or undelivered messages. If a message truly matters - an emergency during a visit - we do not rely on texting alone: we call and email too.

These terms are part of our Terms of Service.